Frequently Asked Questions
- General Questions
- Questions about Webkinz World: what you can do, how you sign up and questions about the plush toys.
- Account and Adoption Issues
- Issues with your account, the adoption process, and what you get for each adoption.
- KinzCash Issues
- How to earn KinzCash and questions about lost or unawarded KinzCash.
- Today's Activities
- Questions about fun stuff scheduled in Webkinz World, including the Wheel of WOW, Wishing Well and Gem Hunt.
- W Shop and Curio Shop
- Buying stuff, selling stuff and questions about rare items.
- Technical Issues
- General troubleshooting steps for technical issues.
- The Room, Your Pet and KinzChat
- Questions about your room, what you can do with your pet and how to use KinzChat.
- For Parents
- Questions most frequently asked by parents.
- Games, Quizzy's and the Employment Office
- Questions about the Arcade, Tournament Arena, in-room games, Quizzy's Question Corner and the Employment Office.
- DiceKinz
- Questions about our game DiceKinz.
- The Newz, Contests and KinzPost
- Questions about the Newz and entering contests.
- Clubhouse
- Find answers to your questions about the Clubhouse.
- Feature Codes
- If you've got Feature Code questions, we've got answers!
- Wish Factory
- Curious about Tokens and the Wish Factory? Bring your questions here.