Feature Codes
How do I get a Feature Code?
Feature Codes are found on certain Webkinz Plus products (look for the W plus sign on the product). For more information, please check out the Code Catalogue in the Code Shop.
How do I use a Feature Code?
To use a Feature Code, go to the Code Shop and type in the sixteen character code the space provided. Click the "unlock" button to reveal your prize.
What do you get when you unlock a Feature Code?
Once you unlock a feature code there are a variety of items which you can receive. Features such as; Special items, Kinzcash and Special features to use in Webkinz World can be won. Please note that ALL PRIZES ARE RANDOMLY SELECTED and there is NO GUARANTEE that you will get a specific prize when you enter a Feature Code in the code shop. To find out more, please check out the Code Catalogue in the Code Shop.
Can I use a Feature Code more than once?
No, you cannot use a Feature Code more than once.
My Feature Code doesn't work.

If your Feature Code doesn't work, please be sure you are typing it in correctly. If you get a message that tells you that your code is retired, it will no longer work. If you get a message that says the code does not exist, then it cannot be used in the feature code shop. If you would like us to investigate, please mail us your code to:

U.S.A.
Ganz
Attn: Feature Code Desk
#043
60 Industrial Parkway
Cheektowaga NY 14227-9903
Canadian or International Consumers
Ganz
Attn: Feature Code Desk
One Pearce Rd.
Woodbridge, Ont.
L4L 3T2
Do you receive a Feature Code with your Webkinz plush toy?
No, when you purchase a Webkinz plush toy you receive a Secret Code. You get a Feature Code with all Webkinz Plus products. Please note that you will not be able to enter a Secret Code in the Code Shop or a Feature Code in the Adoption Center.
How do I get an item I've unlocked?
Once you have unlocked your prize in the feature code shop, it will be added directly to your dock.